Frequently Asked Questions

Telehealth, Walk & Talk, and general therapy questions

  • What is Telehealth?

    Telehealth involves using technology to conduct therapy sessions remotely, providing a virtual platform for individuals to connect with their therapist.

    How does it work?

    Sessions are conducted via video conferencing platforms, allowing clients to engage in therapy from the comfort of their own space using a computer, tablet, or smartphone.

    Is Telehealth as effective as in-person therapy?

    Research indicates that telehealth can be just as effective as in-person therapy for many individuals. It offers the convenience of accessing therapy from anywhere with an internet connection.

    What technology do I need for a Telehealth session?

    You'll need a device with a camera and microphone, such as a smartphone, tablet, or computer, and a secure internet connection to participate in telehealth.

    Is Telehealth secure and confidential?

    Yes, telehealth platforms use encrypted channels to ensure the confidentiality and security of your therapy sessions. It will be your responsibility to ensure you are in a private and confidential space on your end for each session.

    What if I experience technical difficulties during a Telehealth session?

    If this happens, we can take a moment to troubleshoot the problem, or we can defer to a phone call if needed.

    Is my Telehealth session recorded?

    Telehealth sessions will not be recorded. Your privacy and confidentiality are a top priority.

    Can I have Telehealth sessions if I'm out of state?

    No, I can only provide therapy services to individuals located within the state of California due to my licensing regulations. If you are temporarily out of state, we can discuss potential alternatives during that period.

    How do I obtain resources or materials discussed in a Telehealth session?

    I am happy to provide resources electronically or guide you through accessing materials relevant to your therapy goals.

    Are there limitations to Telehealth sessions?

    While telehealth is effective for many therapeutic needs, certain interventions may be better suited for in-person sessions. I will provide guidance based on your specific needs.

    What if I have concerns about the quality of Telehealth care?

    I value your feedback and am committed to ensuring a positive therapy experience! If you have concerns at any point in therapy, you are welcome to communicate these with me.

  • What is walk and talk therapy?

    Walk and Talk therapy is a form of outdoor counseling where therapeutic sessions take place during a walk in a nature setting.

    Where does walk and talk therapy take place?

    Sessions typically occur in parks, beaches, or other outdoor locations. I currently offer Walk and Talk therapy at Balboa Park & Mission Bay- weather permitting*

    What should I wear for walk and talk therapy sessions?

    Wear comfortable clothing and appropriate footwear for walking. Consider the weather conditions of the outdoor setting.

    What happens if we see someone we know?

    Encountering someone we know during our Walk and Talk sessions is a possibility. This is something we will discuss before getting started! We may take a detour, or pause briefly—it's entirely up to you and what feels most comfortable in the moment. Confidentiality remains a priority, and I'm here to ensure your privacy and preferences are respected throughout our sessions.

    How long do walk and talk therapy sessions typically last?

    Session duration is similar to traditional therapy, and will be 50 minutes long.

    Is walk and talk therapy suitable for everyone?

    Walk and Talk therapy can be beneficial for many individuals, but it may not be suitable for those with mobility issues or certain health conditions.

    Walk and Talk therapy is adaptable to your movement preferences. The pace can be adjusted to suit your individual needs, with the main focus being able to walk and talk together.

    It's essential that we discuss any limitations before making the plan for our Walk and Talk session!

    *It's important to note that this experience is not intended to be a strenuous workout; as your therapist, my role is focused on facilitating meaningful conversations and providing support, not on fitness training. Your comfort and well-being during our sessions are top priorities.

  • There is so much that therapy can cover! If you're exploring the idea of therapy, I encourage you to reach out for an initial free consultation. This allows us to discuss your specific concerns, goals, and any questions you may have. Together, we can determine how therapy aligns with your unique needs and whether it's a beneficial step for you.

  • Sessions typically involve open conversations about your thoughts, feelings, behaviors, and life experiences. As your therapist, I will offer guidance, support, and evidence-based techniques to help you navigate challenges and achieve your goals.

  • Yes, therapy is designed to be confidential. Your privacy is a top priority, and information shared in sessions is protected by ethical and legal standards. Exceptions may apply in cases of imminent harm or legal requirements that will always be discussed at the beginning of therapy.

  • Weekly sessions are typically where we will start. As progress is made, the frequency may decrease. The frequency of sessions varies based on individual needs and goals.

  • Sessions typically last 50 minutes

  • Individual therapy needs vary, and the duration of therapy is case-specific. Some find benefit in short-term, focused sessions for a couple of months, while others prefer a longer, more in-depth approach. There's no guaranteed timeline for therapy, and we'll regularly assess and adjust the plan based on your evolving needs and progress. Your goals and concerns guide the process, ensuring you receive the support you are looking for!

  • I understand that life happens. Please reach out either by phone or email and provide at least 48 hours notice for cancellations or rescheduling to avoid the full session fee. If a cancellation is made within 48 hours leading up to the session, you will be billed with the full session rate.

  • $225 for 50 minute Individual Sessions

  • Credit/Debit Card is accepted. All payments will be made through a secure online client payment portal

  • I do not accept any insurance panels at this time. However, many PPO insurances offer out-of-network benefits that may provide reimbursement for your sessions. I'm happy to provide you with a Superbill upon request, which includes all of the necessary information for submission to your insurance company.

    It's important to note that reimbursement is not guaranteed, and I encourage you to check with your insurance provider to understand your specific coverage and policies.

  • Yes! I'm happy to provide you with a superbill upon request, which includes all of the necessary information for submission to your insurance company. It's important to note that reimbursement is not guaranteed, and I encourage you to check with your insurance provider to understand your specific coverage and policies.

    Some potential questions to ask your health insurance plan include:

    Are mental health services included in my coverage?

    Does my plan cover visits to out-of-network providers?

    What is the coverage amount for each therapy session?

    How does my deductible apply to out-of-network services on the superbill?

    Does my health insurance plan cover a certain number of therapy sessions?

    What is the typical timeframe for processing and reimbursing claims based on submitted superbills?

  • Yes! Illuminated Life Therapy is committed to transparency and ensuring that clients have the information they need for a positive therapeutic experience. I provide a Good Faith Estimate to help you understand the costs associated with your therapy services. This estimate outlines the expected charges for your sessions so there are no surprises!

    For further details on the Good Faith Estimate and your rights as a client, please visit https://www.cms.gov/nosurprises. I believe in open communication and want to empower you with the information necessary to make informed decisions about your mental health and well-being. If you have any questions or concerns, please feel free to reach out.